Returns & Refunds

We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please ensure garments are free from makeup, perfume, or tan marks to be eligible for a full refund.

1

Start Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all labels and security tags remain intact and the delivery note is included.

3

Ship the Parcel

Generate your return shipping label through the portal and drop your package off at any authorized collection point or post office.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed back to your original payment method within 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing